COVID 19 Operations at RPC

Each patient will complete a COVID screening questionnaire prior to their appointment.

Mandatory mask-wearing and sanitization protocols will be in place. 


Drop-in appointments and appointment bookings will run with time in between patients to follow these procedures.

If you are feeling unwell, please call to rebook your session. 

Before Your Appointment

Each patient must complete a COVID screening questionnaire, and the intake form for the service they have booked prior to their appointment. Please go to the book online tab to access these links.

Please come prepared for your appointment with your payment method or health insurance billing information, as well as dress in loose exercise clothing for your session.

Billing your Extended Health Care Benefits

Physiotherapy Services

Health benefit plans

Physiotherapy treatment is normally included within employer-paid or individually purchased health benefit plans. The amount of coverage and rules to access physiotherapy vary between plans. The policy plan will indicate if the insurance company requires a doctor's referral to have fees reimbursed.

Direct payment

Individual's not eligible for coverage outlined above and don’t have coverage under a health benefits plan, will need to pay for treatment directly. 


Athletic Therapy Services

In Alberta, several insurance companies have already realized the benefits of including Athletic Therapy services. Although the following Insurance Companies accept billing for Athletic Therapy, please contact your insurer prior to receiving services as each policy will vary according to individualized and employee benefits packages. Please follow this link to view a general list of insurance providers that you can submit your claim for reimbursement with.


Canadian Athlete Insurance Program (CAIP)

Since 1982, CAIP has become well recognized in providing the most comprehensive insurance protection for sport accidents and ’overuse‘ injuries to Canada’s athletes at all levels while ’in Canada‘ and ’outside of Canada’. 

CAIP is available to all Canadian athletes, coaches, managers and officials who are members of a sport organization.  A sport organization can be a national or provincial organization, Canadian sport center/institute, sport team, league, club, school, multi-sport organization etc.

Enrollment can be submitted from an organization or directly from an individual. 

Please refer to this CAIP Summary or download this brochure for more information.